Appointments – We offer an individual list system at Marsh House Medical Practice whereby the patients are seen by their own GP.  The Partners feel this offers patient’s continuity of care.  You may however, request to see an alternative doctor in special circumstances and where possible the practice will try to accommodate.

Appointments can be made either at the reception desk or by telephoning 01642 561282.  We would appreciate if you could avoid calls for routine appointments between the hours of 8.30am and 10.30am unless for an emergency, home visit request or cancellation.

If you have not seen your doctor in the last three years you may wish to consult us for a health check.

Online Appointments - Can be booked via the Patient Access service

Urgent Appointments - Patients needing urgent medical attention will be offered an urgent same day appointment.

Evening and Weekend Appointments

Patients in Hartlepool and Stockton-on-Tees can now access GP and nurse services until 8.00pm on weekdays and up to 5.00pm on weekends and bank holidays in addition to 24 hour urgent care services at North Tees and Hartlepool hospitals.

For more information see Evening and Weekend Appointments

Advice and Test Results – You may speak to your doctor for advice by telephoning 01642 565068.  You may be asked to ring back at a specific time.

Home Visits During The DayHome visits are for people who are bedbound or too seriously ill to come to the surgery.  Please telephone the surgery on 01642 561282 before 10.30am if possible to request a home visit.  Your doctor will discuss your request with you.  When making a request the following information will be required:

Full name of the patient for whom the call is being made; age and data of birth of the patient; full address to which the doctor will be visiting; telephone number and brief details of the patient’s condition.

Emergency Calls Out Of Hours –  Out of Hours service  is available between the hours of 6.00pm and 8.00am Monday to Friday and from 6.00pm Friday to 8.00am Monday inclusive.  To contact them please ring 111.

 

 

Patient Participation Group

PPG invitation, please click below:

Patient participation group invitation 2019

How to manage simple illnesses

Learn about how to manage simple illnesses, please click the link below:

www.nhs.uk

Practice Address

Marsh House Medical Practice
Abbey Health Centre
Finchale Avenue
Billingham
TS23 2DG

Opening Times

Monday:     08.00 - 19.15
Tuesday:     08.00 - 20.00
Wednesday:     08.00 - 18.00
Thursday:     08.00 - 12.00
      14.00 - 18.00
Friday:     08.00 - 18.00
Saturday:     Closed
Sunday:     Closed

Accessing the Right Treatment

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